Cookies Policy 2018-05-08T17:30:02+00:00

Cookies Policy

What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

How does our site use cookies?

Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products and services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

By using Our Site, you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. Third party Cookies are used on Our Site for analytics, added functionality and security services. For more details please refer below.

All Cookies used by and on Our Site are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie:

Types of Cookies

Strictly Necessary Cookies

A Cookie falls into this category if it is essential to the operation of Our Site, supporting functions such as logging in, your shopping basket, and payment transactions.

Analytics Cookies

It is important for Us to understand how you use Our Site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping Us to improve Our Site and your experience of it.

Functionality Cookies

Functionality Cookies enable Us to provide additional functions to you on Our Site such as personalisation and remembering your saved preferences. Some functionality Cookies may also be strictly necessary Cookies, but not all necessarily fall into that category.

Targeting Cookies

It is important for Us to know when and how often you visit Our Site, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics Cookies, this information helps us to better understand you and, in turn, to make Our Site and advertising more relevant to your interests.

Third Party Cookies

Third party Cookies are not placed by Us; instead, they are placed by third parties that provide services to Us and/or to you. Third party Cookies may be used by advertising services to serve up tailored advertising to you on Our Site, or by third parties providing analytics services to Us (these Cookies will work in the same way as analytics Cookies described above).

Persistent Cookies

Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site.

Session Cookies

Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session Cookies are deleted when you close your browser.

Cookies on Our Site are not permanent and will expire as indicated in the table below.

For more details of the personal data that We collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Policy.

For more specific details of the Cookies that We use, please refer to the table below.

Cookies used on the Website

A list of all the cookies used on the Website and their functions is set out below.

Cookie Purpose
Strictly necessary cookies:
Basket / ewps Used by our platform to remember your products saved within your shopping basket and enable certain basket functionality such as live basket/min-cart in the site header.
ASP.NET_SessionId This is used across the whole website if a user is logged in. This ensures that a user stays logged in if they move between pages on the website within one session.
Performance cookies:
 __utma / __utmb / __utmc / __utmt / __utmz / _gid / _gat /_ga We use a tool called Google Analytics to give us anonymous statistical data on the performance of our website, how people visit and use our website. They also help us understand the effectiveness of our advertising. These cookies are placed by Google Analytics. http://tools.google.com/dlpage/gaoptout
tk_tc 3rd party cookie from WordPress.com. This cookie collects metrics about the users use of the website related to the WordPress.com features so that WordPress.com can improve their services.
Functional cookies:
Wishlist Used by our platform to remember your products saved within your wishlist when registered and logged in to the website.
__cfduid 3rd party chat tool to enable us to chat to customers online. Remembers past chat user preferences.
NID / CONSENT 3rd party cookie from Google. Contains a unique ID Google uses to remember your preferences, consent and other information, such as your preferred language (e.g. English). http://tools.google.com/dlpage/gaoptout
Twitter Social media integration

https://dev.twitter.com/web/overview/privacy

Facebook Social media integration

https://facebook.com/policy.php

Targeting and advertising cookies:
IDE / DSID / _gac_ We may sometimes use 3rd party agencies such as Google Adwords to advertise and bring traffic to certain parts of the site, for example where we have a specific campaign. These cookies are placed by one of our 3rd-party agencies to allow them to track the activities of visitors that have come to the site from the adverts. http://www.google.com/policies/privacy/ads/

Refusing or withdrawing your consent to the use of cookies

You can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

The links below provide instructions on how to control Cookies in all mainstream browsers:

Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB

Microsoft Internet Explorer: https://support.microsoft.com/en-us/kb/278835

Microsoft Edge: https://support.microsoft.com/en-gb/products/microsoft-edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)

Safari (macOS): https://support.apple.com/kb/PH21411?viewlocale=en_GB&locale=en_GB

Safari (iOS): https://support.apple.com/en-gb/HT201265

Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-Cookies-website-preferences

Android: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en (Please refer to your device’s documentation for manufacturers’ own browsers)